Your Best Workers Make Mistakes

Complacency is an interesting thing. Self-satisfaction, accompanied by unawareness of actual dangers or deficiencies. The most skilled, longest-tenured workers will need to be especially aware of complacency. If you've done the task a hundred times, there's a tendency for the brain to go on auto-pilot, leading to complacency and the opportunity to make a mistake … Continue reading Your Best Workers Make Mistakes